Intershop Commerce Management → Business User

Business User Training


Description

In this training we teach the very principles of Intershop Commerce Management. You will be introduced to the portal your customers and consumer may use. You will learn how to navigate the back-end system so you master the creation, maintenance of catalogs, products and content. We show you step-by-step how to complete certain tasks to meet the needs of your customers. For training reasons we will use our reference application as template. Most of these actions will be accessible to you. That certainly depends of course on the role you play in this concert.

Enjoy this training, leave some feedback and help us to get better. So if you have questions, please let us know, if you need more information drop an email.


We look forward to have you in our courses.

Content
  • Before we begin
  • Introduction
  • Introduction (08:43 mins) sample
  • Using the B2C Portal (07:58 mins)
  • Use the B2C portal to purchase a product
  • Using the B2B Portal (08:47 mins)
  • Use the B2B portal to purchase a product
  • Summary (03:51 mins)
  • LOGIN
  • Login (04:10 mins) sample
  • Login / URL / Credentials
  • Trouble Shooting - Login does not work
  • BASIC NAVIGATION
  • Basic Navigation (10:47 mins)
  • ORGANIZATION, CHANNELS, APPLICATIONS
  • Organization, Channels, Apps (10:52 mins)
  • Sales Org Test
  • Dashboards
  • Order Dashboard (04:45 mins)
  • Product Dashboard (10:31 mins)
  • FUNDAMENTAL ORDER TASKS
  • B2C Orders (08:17 mins)
  • Trouble Shooting - Orders are not displayed
  • Requisition to Order (04:23 mins)
  • B2B Orders (03:08)
  • Trouble Shooting - Orders are not displayed
  • Backoffice Users (05:31 mins)
  • Consumers (04:10 mins)
  • Business Customers (04:14 mins)
  • Repositories
  • Repositories (05:42 mins)
  • Fundamental Product Tasks
  • B2C Producs Introduction (07:31 mins)
  • B2B Producs Introduction (04:01 mins)
  • Master Producs Introduction (04:06 mins)
  • PRODUCT EDITING
  • How to edit a channel product (a syndicated one) (12:44 mins)
  • How to edit a channel product (a local one) (06:24 mins)
  • How to edit a channel product (a shared one) (04:21 mins)
  • Trouble Shooting - Product Editing is not becoming effective
  • How to edit a master product (15:18 mins)
  • PRODUCT CREATION
  • How to create a product (11:39 mins) sample
  • PRODUCT IMPORT
  • How to import a product (08:08 mins)
  • PRODUCT SHARING vs PRODUCT SYNDICATION
  • Sharing and Syndication Basics (08:37 mins)
  • Product Sharing (08:34 mins)
  • Product Syndication (06:32 mins)
  • Product Status (04:57 mins)
  • Sharing - Syndication Test
  • CATALOG MANAGEMENT
  • Catalog Handling (07:37 mins)
  • Catalog Creation (10:52 mins)
  • Catalog Product Apperance (04:38 mins)
  • Catalog Views (11:33 mins)
  • Content Management
  • Content Introduction (19:10 mins)
  • Content Creation (26:22 mins)
  • Content Includes (06:39 mins)
  • Content Pages (05:51 Mins)
  • Content Page/Page Variant Creation (09:14 mins)
  • SOLR SEARCH
  • Solr Search (11:54 mins)
  • Solr Configuration (15:51 mins)
  • landing Page
  • Product Landing Page via Content Page (16:43 mins)
  • Promote Products
  • Complementary Remarks (02:42 mins)
  • Promotion Overview (05:30 mins)
  • Promotion: Percentage Off (09:28 mins)
  • Promotion: Item Value Off (06:50 mins)
  • Promotion: Free Shipping (04:20 mins)
  • Promotion: Free Shipping with Promo Codes (09:26 mins)
  • Promotion: Order Percentage Off (05:52 mins)
  • Promotion: Order Value Off (06:14 mins)
  • Promotion: Free Gift (05:46 mins)
  • Trouble Shooting - Promote Products
  • CUSTOM Product Promotion
  • Preferences (05:06 mins)
  • Initial Steps (06:52 mins)
  • Introduction Rules and Condictions (09:30 mins)
  • Access the Documentation Server
  • Rules and Configuration (02:39 mins)
  • Messaging (03:13 mins)
  • Setup Summary (03:56 mins)
  • Promotion in Action (04:24 mins)
  • SURVEY
  • Survey
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever